Bornaliy Terms of Service
Last updated: October 2025
Welcome to Bornaliy.com, your trusted online toy store for high-quality wooden and Montessori toys designed to inspire creativity, learning, and joy in every child. These Terms of Service (“Terms”) govern your access to and use of the website, features, content, and services (collectively, the “Services”) provided by Bornaliy.com (“Bornaliy”, “we”, “us”, or “our”). In these Terms, references to “you”, “your”, and “user” shall mean the user end. By visiting, registering, or purchasing from Bornaliy.com, you agree that you have read, understood, and accepted these Terms in full. Please read these Terms carefully before using the website. If you do not agree to any part of these Terms, you should discontinue using the site immediately.
Acceptance & Modification of Terms
By accessing or using Bornaliy.com, you confirm your acceptance of these Terms. Bornaliy reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. All changes will be posted on this page and will become effective immediately upon publication. Your continued use of the website following such updates constitutes your acceptance of the revised Terms, so we encourage you to review them regularly.
Your Account and Responsibilities
When you create an account on Bornaliy.com, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or suspected breach of security. Bornaliy shall not be held liable for any loss or damage arising from your failure to maintain the confidentiality of your login information. We recommend that you log out at the end of each session to ensure your account security. Bornaliy reserves the right to suspend or terminate accounts found in violation of these Terms or engaged in fraudulent or abusive activity.
Use of the Bornaliy Website
Bornaliy.com and its content are intended solely for lawful use by individuals purchasing toys or accessing information about our products and services. You agree not to modify, copy, distribute, reproduce, publish, license, create derivative works from, or sell any information obtained from the website without prior written permission from Bornaliy.com. Limited reproduction of content may be allowed for personal, non-commercial purposes, provided that Bornaliy.com is cited as the source. However, large-scale copying or redistribution, whether for commercial or non-commercial use, is strictly prohibited.
Product Information and Accuracy
Bornaliy.com strives to ensure that all product descriptions, images, and specifications are as accurate and up-to-date as possible. However, minor variations in color, texture, or design may occur due to differences in natural materials or screen displays. Bornaliy does not guarantee that all product descriptions or other content are entirely error-free. If a product received differs materially from its description, you may be eligible for a return or replacement as per our Refund & Replacement Policy.
Pricing, Payment & Order Acceptance
All prices listed on Bornaliy.com are in Bangladeshi Taka (BDT) and are subject to change without prior notice. While we make every effort to display accurate pricing, occasional errors may occur. In the event of an incorrect price, Bornaliy reserves the right to cancel or refuse any order, even if the order has been confirmed. If your payment has already been processed, a full refund will be issued via your selected payment method. Bornaliy currently offers Cash on Delivery (COD) and various secure payment options through mobile banking and card transactions. Please ensure all billing information is accurate to prevent delays or order cancellations.
Order Processing and Shipping
Once your order is placed, our team will carefully process, package, and dispatch your items as quickly as possible. Estimated delivery times may vary depending on your location and product availability. While we pride ourselves on fast delivery and reliable service, external factors such as weather, logistics delays, or unforeseen circumstances may occasionally affect timelines. The risk of loss and ownership of the product passes to you upon delivery. Please inspect your package upon receipt and contact us immediately if you notice any damage or discrepancy.
Cancellations, Returns & Replacements
We value your satisfaction and work hard to ensure every purchase meets your expectations. However, if you receive a defective, incorrect, or damaged product, you may request a return or replacement in accordance with our Refund & Replacement Policy. Cancellations are only accepted before an order has been shipped. For prepaid orders, refunds will be processed via bKash. For COD orders, no refund applies since payment is collected upon delivery.
Intellectual Property Rights
All content, materials, designs, trademarks, logos, product images, text, and graphics displayed on Bornaliy.com are the exclusive property of Bornaliy or its content licensors. No part of the website may be reproduced, distributed, or used for commercial purposes without express written consent from Bornaliy. You retain ownership of any content you submit, such as reviews or photos, but by submitting such content, you grant Bornaliy a non-exclusive, royalty-free license to use, display, and reproduce it for promotional purposes.
Links to Third Party Websites
Bornaliy.com may include links to third-party websites for your convenience. These external sites are not under our control, and we are not responsible for their content, policies, or practices. Accessing such links is at your own discretion and risk. We recommend reviewing the terms and privacy policies of any linked sites before engaging with them.
Fraud Prevention & Order Verification
To ensure a safe and secure shopping experience, Bornaliy actively monitors transactions for potential fraudulent activity. Orders may be delayed or canceled if suspicious behavior is detected, such as incomplete information, payment irregularities, or excessive return rates. Customers may also be asked to verify contact or billing details before order confirmation. Bornaliy reserves the right to block or terminate accounts found engaging in fraudulent or abusive conduct.
Limitation of Liability
While Bornaliy strives to provide high-quality products and dependable services, we cannot be held responsible for delays, interruptions, or damages arising from factors beyond our control, including courier delays or unforeseen technical issues. In no event shall Bornaliy.com be liable for indirect, incidental, or consequential damages related to your use of our website or products.
Indemnification
You agree to indemnify and hold harmless Bornaliy.com, its owners, affiliates, partners, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms, your misuse of the website, or your infringement of any third-party rights.
Termination of Use
Bornaliy.com may suspend or terminate your account or access to the website at any time, without prior notice, if it believes you have violated these Terms or engaged in unethical or fraudulent activities. In such cases, Bornaliy may remove or restrict access to any associated content. Termination does not waive your obligation to pay for any products already ordered or received.
Governing Law & Jurisdiction
These Terms of Service and any disputes arising from your use of Bornaliy.com shall be governed by and construed in accordance with the laws of Bangladesh. Any legal proceedings or claims shall be subject to the exclusive jurisdiction of the courts located in Bangladesh.
Updates to These Terms
Bornaliy.com reserves the right to revise or update these Terms of Service at any time to reflect changes in our operations, legal obligations, or policies. Any such modifications will be posted on this page with the updated effective date. Continued use of the website after such changes signifies your acceptance of the revised Terms.
